Warp + Weft is a place where perfect fitting jeans are for everyone. It also happens to be the horizontal and vertical weave that forms your jeans. So come on in, and make yourself comfortable.
How do I contact you?
We love to hear from you!Shoot us an email at email@example.com.
Call us at: 646.514.9736, Mon-Fri 9AM-5:30PM EST.
498 7th Ave, 21st Floor New York, NY 10018
Orders & Shipping
Can I make changes to my order?
We do our best to process your orders as quickly as possible. If you do need to change or cancel your order, please contact us at firstname.lastname@example.org as soon as possible and we will do our best to make changes before the order ships.
When will I receive my order?
All domestic orders ship via UPS Ground free of charge. Once your order is placed, it takes our team 1 to 2 business days to process. From there, your order will arrive in 3-5 business days. Please note, we do not ship to PO Box addresses. All orders with PO Box addresses will not be processed and delayed.
You can view the status of your order anytime by logging into your Account. Once the order ships, you’ll receive a shipment notification email with tracking information.
Can I expedite my shipping?
Impatient much? Don’t worry, so are we. You can choose either 2nd Day and Next Day at checkout for an additional cost.
All international orders are processed at our international distribution center.
We are proud to offer international shipping to the following countries with our partner DHL: Canada, Australia, Bahrain, Belgium, China, France, Germany, Hong Kong, Ireland, Italy, Japan, Kuwait, Malaysia, Netherlands, New Zealand, Qatar, Singapore, Spain, Taiwan, Turkey, United Arab Emirates, United Kingdom. Depending on your location shipping time may vary.
Shipping rates are based on destinations.
Your order will be shipped on a DDU (Delivery Duty Unpaid) basis. You will be liable for any local sales taxes or import duties that may be assessed and added to your purchase price. We are required by law to disclose the full value of the package contents and cannot alter this value.
At this time, we are not able to process returns, exchanges or refunds on international orders.
In case of shipment refusal, we will deduct original shipping charges as well as duty and sales tax from the total order amount.
RETURN POLICY - USA ORDERS ONLY
PLEASE NOTE WE DO NOT ACCEPT RETURNS ON INTERNATIONAL ORDERS
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund. Unwashed, unworn, unused or defective merchandise may be returned within 15 days after final receipt for a refund. Merchandise received after 15 days will only be accepted at our discretion and will only qualify for a store credit. Please note: All products must be returned in their original condition, with tags still attached.
- We reserve the final approval on all Returns.
- No Return allowed on Final Sale items.
We do not accept returns on products that were not purchased via this website.
Please use the most economical shipping method for your return. Due to security constraints, we cannot reimburse you for an amount greater than your purchase amount.
CREATE A RETURN LABEL
Please use this link to create your return
Orders placed before August 30, 2018 may not be able to process returns through the above link and can contact email@example.com to resolve and issues.
HOW SHOULD I SHIP MY RETURN?
Pack and seal your box securely, in the original package if possible including the original packing slip. Attach the pre-paid, pre-addressed UPS Return Label to the outside of the box and drop it off at your closest UPS location or call UPS for a pickup at 800-742-5877. No additional postage required. This service is only available in the United States. You may also send the merchandise back using any other traceable method, at your own expense. Please use the most economical shipping method for your return. Due to security constraints, we cannot reimburse you for an amount greater than your purchase amount We do not accept COD.
When will I get my refund?
We will notify you once the return is received and will take 1-3 business days to be processed. If your return is accepted, your refund will be applied to the original method of payment within 7-10 business days.
For More Information Email us at: firstname.lastname@example.org